Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at email@example.com
Q. Why you are offering such a huge discount?
A. We ship directly from our partnered warehouses & factories located in US & China. Avoiding the cost of Marketing & Distribution. That benefit we are going to offer to our beloved Customers.
Q. Where do you ship from?
A. We ship from our partnered warehouses & factories located in US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
Q. Why multiple discounts are not working?
A. At a time you may avail only one discount. Either you may use Coupon code discount or Bundle discount not both.
Q. Why product has not Retail Box?
A. Depending upon your location, it is not possible to send the product with retail box packaging due to International courier policies. But we can take extra care to make sure you received your product in good condition.
Q. How long will it take for my items to arrive?
A. It will usually take 1-4 weeks for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.
Q. How long will it take to receive a tracking number?
A. It will take usually between 2-5 business days.
Q. Where can I place an order from?
A. You can place an order from any country, we ship Worldwide.
Q. Is shipping really FREE?
A. Yes, shipping is Free Worldwide on most items. One some items, we offer Free Shipping without minimum cart value required.
Q. Where is you company located?
A. We have an office in the beautiful country: India; Supply warehouses in: USA; High-Quality vendor contacts in: China
Q. Which currency will I be charged in?
A. We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders.
Please contact us if you don't receive one within 24 hours.
Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to firstname.lastname@example.org
Q. How can I pay?
A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal
Q. Is Checkout on this site safe and secure?
A. We are GST registered company having GST number - 24AVEPB2491D1Z4. You can be absolutely sure that all purchases made on Holsters shop are 100% safe and secure. Security - We take it seriously.
Q. If I enter my email address will you sell my information?
A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
Q. Will I (the customer) have to pay customs?
A. For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.